Returns & Exchanges

At BOHEMIA INTERACTIVE, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you may return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all designer tags attached to ensure the return is accepted by our quality team.

• 3.
  Ship With Ease

  Print the prepaid shipping label provided in the portal and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, we will process your refund or exchange within 5-7 business days to your original payment method.